Goutham KS, CIO, Mentor, advisor – NBFCs, Fintechs, Startups
Mr. Goutham K.S. is a dynamic and accomplished Chief Information Officer (CIO) with over 25 years of experience in the BFSI sector, renowned for leveraging technology to drive digital transformation, operational excellence, and customer centric innovations. His strategic leadership has consistently delivered measurable business outcomes by aligning IT strategies with organizational goals while fostering a culture of innovation and agility.
Throughout his career, Mr. Goutham has demonstrated expertise in IT governance, risk management, enterprise architecture, infrastructure modernization, and digital transformation strategies. Starting as a System Programmer at Bharat Dynamics Ltd., he has progressed to spearheading transformation initiatives as CIO at Mahindra Digital Finance Business, where he played a pivotal role in designing and implementing enterprise-wide IT architectures, cloud adoption, and AI-driven automation to enhance customer experiences and business efficiency.
In his tenure at Mahindra Digital Finance Business, as the Chief Information Officer (CIO) he led groundbreaking projects that reshaped the organization’s technology landscape by implementing scalable, secure IT systems, driving operational efficiency, and integrating advanced machine-learning capabilities. Under his leadership, Agile and DevOps methodologies became a cornerstone of IT operations, fostering a mature environment that supports continuous innovation.
As the Head of Enterprise Architecture Engineering and Technology at Mahindra Finance, he is instrumental in developing robust IT frameworks that ensure business continuity, incident and problem management, regulatory compliance, and vendor management. His expertise in financial and risk assessment enables effective IT budgeting, enterprise resource management, and regulatory-compliant operations.
Before Mahindra Finance, Mr. Goutham served as the Chief Technology Officer (CTO) at Auxilo Finserve, where he led the transformation of the company’s IT infrastructure by deploying scalable cloud solutions, enhancing cost efficiency, and ensuring regulatory compliance. His leadership in developing IT policies and training programs significantly improved the organization’s technical capabilities.
At HDFC Bank, where he served as Vice President of IT (Retail Assets), he played a critical role in integrating Centurion Bank of Punjab into HDFC Bank, pioneering centralized data warehousing for analytics-driven decision-making. He was also a key figure in launching HDB Financial Services (HDBFS), HDFC Bank’s NBFC startup initiative. His strategic digital transformation initiatives contributed to HDFC Bank receiving prestigious recognitions, including the CELENT Model Bank Award and the Indian Banking Association’s Banking Technology Award.
