
Ankit Malik, Director AI at Verizon
As an accomplished AI leader, I have pioneered data science incubators and built scalable AI/ML solutions for Fortune 500 companies. I excel in crafting and executing AI and Generative AI strategies, ensuring responsible implementation and deployment.
My extensive experience includes developing AI strategies at Verizon Communications, where I established a GenAI Center of Excellence, led the creation of Copilot (reducing call duration by 55% and achieving 1200% ROI), and architected Customer360 for integrated customer data. At Walmart Global Technology, I directed AI solutions across various business units, significantly boosting sales and efficiency. I designed the W+ Chatbot, saving millions annually, and optimized cloud costs with predictive autoscaling, achieving substantial savings.
With a deep practical knowledge of the AI lifecycle and the ability to communicate complex AI concepts across all organizational levels, I drive AI initiatives from use-case discovery to deployment, fostering technical excellence and ensuring business value.